Tikkurila Innovation Workshop
Tikkurila Innovation Workshop
Research, design and delivery of a two-day design thinking and innovation workshop and development of internal capacity through ongoing hybrid coaching.
Delivered in partnership with Tikkurila Decorative paints & industrial coatings (Finland).
Project summary
Tikkurila's innovation team was looking for a fresh perspective on customer-centred innovation. This project aimed to gain an understanding of the existing innovation mindset within the team, then establish and train a core team to spark a cultural shift.
I began with an exploration period that included interviews to gain a deeper understanding of the current environment including the opportunities and threats perceived by the core team; learning about the team's existing skills and new capabilities they would like to explore and develop; and identifying critical needs/concerns to be addressed during the workshop and wider change management process.
Throughout the project, I worked closely with the client lead to support knowledge retention within the organization. This close working relationship also provided an opportunity for one-to-one coaching to support the professional development of the team lead while further developing the client's internal capacity.
Ann is very energizing person and easy to work with. As a consultant she helped our company to get great results from our project together. I also noticed that she does what she preaches, it is a brilliant way of spreading the knowledge of Design Thinking. Working with Ann has been educational journey for me. She opened my eyes to so many things that help us get further with also other work. I can definitely recommend her!
- Minna Perttu, Researcher & Innovation Specialist
Working collaboratively and understanding the existing mindset allowed for a workshop design and broader set of recommendations that could address both the organizational goals and the needs and interests of the core team. The two-day workshop combined short presentations introducing how a particular concept is being applied inside Tikkurila, then introductions to new methods or ways of working followed by hands-on application of methods. The core team and other resources from within the organisation contributed to the presentations, allowing the team to build on existing strengths while gaining new skills and perspective.
Participants shared that the workshop got them "thinking out of the box" and offered a renewed focus on the customer. It was just the spark the organization needed. Soon after, the project lead was promoted and the core team went on to tackle it's first full project using a customer-centric, design thinking approach.